Frequently Asked Questions

Everything you need to know about shopping with Soundstream Technologies.

How long does shipping take for my order?

Standard shipping typically takes 3-5 business days within the continental US. International shipping can take between 7-14 business days depending on your location and customs processing.

What is your return and exchange policy?

We offer a 30-day return policy for all unworn and unwashed items with original tags attached. Exchanges are free, while returns for a refund may incur a small processing fee.

How do I find the right size?

Each product page features a detailed size guide with specific measurements. We recommend comparing these measurements to a similar garment you already own for the best fit.

What payment methods do you accept?

We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital payment options like PayPal, Apple Pay, and Google Pay.

How can I track my package?

Once your order has shipped, you will receive an email confirmation containing a tracking number and a link to monitor your delivery progress in real-time.

Are your materials sustainably sourced?

At Soundstream Technologies, we prioritize ethical manufacturing. 80% of our current collection is made from organic cotton or recycled polyester to ensure high quality with a lower environmental impact.